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Frequently Asked Questions
Products
Yes! Our products are cruelty-free and many are USDA Certified Organic, ensuring purity from farm to bottle. We formulate in a facility that complies with ISO 13485 (medical device-grade standards) and ISO 22716 (GMP for cosmetics), which means our quality and safety standards are among the highest in the industry.
Yes. Our formulas are specifically designed for sensitive or compromised skin. We avoid synthetic fragrances, parabens, and harsh chemicals — instead, we use calming, plant-based ingredients and therapeutic-grade essential oils.
We combine nature and science to create clean, effective products without compromising comfort or safety. Our formulas are crafted in an FDA-registered, ISO-certified facility, using only high-quality, skin-loving ingredients — making them especially ideal for sensitive skin or wellness-focused routines.
Order & Shipping
Yes! We offer free standard shipping on all orders within the United States — no minimum purchase required. Orders typically ship within 1–2 business days and arrive in 3–7 business days.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Delivery times vary depending on your location. Orders are typically processed within 1–2 business days.
Within the U.S.: Shipping usually takes 3–5 business days.
International: Delivery may take 7–16 business days, depending on destination and customs.
You'll receive full tracking details in your confirmation email once your order ships.
Returns & Exchanges
We offer a 30-day return policy for unopened and unused products. To start a return, email us at info@beaumaxskincare.com. Return shipping is the buyer's responsibility. Please get return approval before sending items back.
To exchange an item, simply return the one you have and place a new order for the product you want. Email us first to begin the return process: info@beaumaxskincare.com.
We're so sorry! Please inspect your order as soon as it arrives. If it’s damaged, defective, or incorrect, contact us right away at info@beaumaxskincare.com, and we’ll make it right as quickly as possible.
Payments & Refunds
We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay.
Yes — we use encrypted, PCI-compliant payment systems to ensure your data is fully protected. Your information is safe and never stored on our servers.
Once we receive and inspect your return, we’ll notify you of the approval status. If approved, your refund will be issued to your original payment method within 5–10 business days. Please note that your bank or credit card provider may take additional time to post the refund.
If it’s been more than 15 business days since approval, feel free to contact us at info@beaumaxskincare.com.